INFORMATION WE COLLECT, AND HOW WE
COULD COLLECT IT
By using our price comparison service to obtain quotes or further information
for products or services that are shown on our or our site you will complete
and submit an online form or contact us through email or telephone
communications. The information we ask for when completing this includes
personal information including, but not limited to; Your First Name, Your Last
Name, Job Title, Business or Company Name, Business Email Address, Postal
Address, Post Code, Business Telephone Number and/or additional documentation that
is needed for quotations. We keep a record of all this personal information
In addition, some of the online forms may require
other information (for example: Annual Turnover, Industry, Number of Employees,
Number of Devices Required.
From time to time, we may change the online forms,
and the personal information that we require for completion. This is including,
but not limited to, adding, or removing required fields, adding, changing, or
removing the questions or wording of additional information for each service we
are quoting. We may also collect and record your personal information if you: –
Complete and submit any forms on the site. – Contact us, or we contact you, by
email, telephone, or post for any reason. – Post comments, material, or other
content on the site. – Participate in promotions or competitions on the site.
Each time you access
the site, we may collect and record details of your visit, including (for
example): Your IP address, operating system and browser type, the pages, and
resources that you have accessed, and other technical information. We collect
similar technologies, which are further explained in our cookies policy.
USE OF PERSONAL INFORMATION:
This information is collected for the purpose of:
you by telephone, SMS, email and/ or post with price comparisons, quotes
or further information for products or services that are shown on our and/
or our Affiliate’s site (“Information”).
you by telephone, SMS, email and/ or post to confirm or verify your
contact details or the details of your request.
you by telephone, SMS, email and/ or post to ask about your experiences
with the selected suppliers and request feedback. This might be in the
form of survey questions, for example.
contacting you by telephone, SMS, email and/ or post with information
about other products and services (ours and third parties’) in which we
think you may be interested.
facilitate communication between you and our customers (i.e., suppliers of
products and services that are shown on our site).
carry out our obligations arising from any contracts entered between you
enable you to access and use our site and services.
ensure that the content on our site is presented in the most effective
manner for you and for your computer and improve our site.
notify you about changes to our site or services.
may also use, and provide our customers with, anonymity aggregated
information about our site users.
Personalizing user’s experience and allowing us to deliver the type of content and
product offerings in which you are most interested.
improve our website to better serve you.
allow us to better service you in responding to your customer service
ask for ratings and reviews of services and/or products.
To follow up with users
Whilst we have made
every effort possible, the transmission of information via the internet is not
completely secure. We have implemented best practices when it comes to handling
your data including securing our web content and using strict procedures and
security features to try to prevent unauthorized access, but we offer no
WHERE AND HOW WE STORE YOUR DATA
Your personal information which we collect is sent to and stored on secure
servers located in the EEA.
Personal information submitted may sometimes be
transferred by us to third party organisations as described above, which may be
situated outside the European Economic Area in countries which may not have
data protection laws as strict as those in the EEA. Where we transfer your
personal information, we will either undertake an assessment of the level of
protection considering the circumstances surrounding the transfer or:
transfer it to a non-EEA country with privacy laws that give the same
protection as the EEA; or
we have an agreement in place with the recipient under which they are
under a duty to protect your data to the same standards as those in place
in the EEA; or
it to US organisations that are signed up to the EU-US Privacy Shield
will make sure that any transfers are not repetitive and only limited to
the minimum amount of information possible. In certain circumstances we
may need to seek your consent unless there is an overriding legal need to
transfer the information; and
In all cases where your
information is transferred outside the EEA, you have a right to contact us
for information on the measures we have put in place.
HOW LONG WE KEEP YOUR DATA FOR
We will retain your personal data for 6 years or until such time as we no
longer require it for the purposes for which we collected your data. To
determine this period, we consider the products or services you were interested
in and whether we are able to help you find a better price, deal or option in
HOW WE SHARE YOUR INFORMATION
When you request Information through our online forms or otherwise, we will
pass on your personal information and the details of your request to selected
suppliers of the Business-to-Business products or services for which you have
requested information, who may contact you directly by telephone, SMS, email,
or post. These products and services include, Merchant Accounts, Merchant Cash
Advance, EPOS Systems, Business Telecoms, Business Energy, Business Mobiles.
We will pass your details to the following
organisations (our “data processors”) who carry out certain activities on our
behalf as part of our providing our services: We may disclose your personal
information to any member of our group, which means our subsidiaries, our
ultimate holding company, and its subsidiaries, as defined in section 1159 of
the UK Companies Act 2006.
We may disclose your personal information to third
In the event that we sell or buy any business, assets or shares, in which case
we may disclose your personal information to the prospective seller or buyer of
such business, assets or shares.
If we, or substantially all of our assets, are acquired by a third party, in
which case personal information held by us about our site users, including you,
will be one of the transferred assets.
If we are under a duty to disclose or share your personal information in order
to comply with any legal obligation; or in order to enforce or apply our Terms
of Use and other agreements; or to protect our rights, property or safety, or
the rights, property or safety of our site users, customers, affiliates,
suppliers or others. This includes exchanging information with other companies
and organisations for the purposes of fraud protection and credit risk
ON WHAT BASIS CAN WE PROCESS YOUR
The legal grounds for processing your personal data are as follows:
is necessary for the performance of a contract to which you are a party,
or to take steps prior to entering a contract with you. The data we
require and without which we cannot provide you with our service is Your
First Name, Your Last Name, Job Title, Business or Company Name, Business
Email Address, Postal Address, Post Code and/or Business Telephone Number.
Additional information could include Annual Turnover, Industry, Number of
Employees, Number of Devices Required, Who the Incumbent Supplier Is) that
will enable us to understand your requirements for the purpose of
identifying suitable third party suppliers tailored to these requirements.
have given us consent to the processing of your personal data for one or
more specific purposes.
It is necessary for the
purposes of our or others’ legitimate interests, except where our
interests are overridden by the interests, rights, or freedoms of affected
individuals (such as you). To determine this, we shall consider a number
of factors, such as what you were told at the time you provided your data,
what your expectations are about the processing of the data, the nature of
the data, and the impact of the processing on you. Our legitimate
interests are to improve and to promote our and our partners’ services and
products, to aim to meet your requirements to match you with product
providers in which you are interested, to better understand our customers’
interests, to help you find a better product or service than you already
have, to administer and improve our site and to improve internal
You have certain rights under the Data Protection Legislation.
You can exercise these rights by contacting us at
the postal or email address set out below.
At any time, you may ask us to stop sending direct
You can also use the unsubscribe/opt-out link within our marketing emails.
You also have the right to access information held about you. You also have the
right to request that information we hold about you which may be incorrect, or
which has been changed since you first told us, is updated, or removed. These
rights can be exercised in accordance with the Legislation free of charge.
You can ask us to delete or remove personal data
where there is no good reason for us continuing to process it. You also have
the right to ask us to delete or remove your personal data where you have
successfully exercised your right to object to processing (see below), where we
may have processed your information unlawfully or where we are required to
erase your personal data to comply with local law. Note, however, that we may
not always be able to comply with your request of erasure for specific legal reasons
which will be notified to you, if applicable, at the time of your request.
You have the right at any time to withdraw any
consent you have given us to process your personal data. Please note if you
withdraw your consent it will not affect the lawfulness of any processing of
your personal data we have carried out before you withdrew your consent.
You can ask us to suspend the way in which we are
using your information in certain scenarios, or object to our processing your
data where we are relying on a legitimate interest ground (or those of a third
party) and you feel it impacts on your fundamental rights and freedoms, or
where we are processing your personal data for direct marketing purposes. In
some cases where you object, we may demonstrate that we have compelling
legitimate grounds to process your information which override your rights and
Please note that if you want us to restrict or stop processing your data this
may impact on our ability to provide our services. Depending on the extent of
your request we may be unable to continue providing you with our service.
If we process your data by automated means where
you have either provided us with consent for us to use your information or
where we used the information to perform a contract with you, you have the
right to request that we send to you or to another organisation, a copy of the
personal data we hold about you, for example when you are dealing with a
different service provider. If you would like us to move, copy, or transfer
your information please let us know by email
and within one month after assessing whether this is possible, considering the
technical compatibility with the other organisation in question.
Our site may, from
time to time, contain links to and from the websites of third parties (such as,
for example, our customers). If you follow a link to any of these websites,
cookies policies, and that we do not accept any responsibility or liability for
these terms or policies. Please check these terms and policies before you
submit any personal information to these websites.
Any changes that we
recommend that you re-visit this page from time to time to take notice of any